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Serhs Natal Grand Hotel & Resort, Natal

★★★★★ Reviews, photos, room rates, address, contact
  • Av. Senador Dinarte Mariz, 6045, 59090-002 Natal, Brazil - View on map
9.1 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Resort
See availability
Serhs Natal Grand Hotel is a beautiful beachfront resort nestled between the stunning Ponta Negra and Areia Preta beaches. With four inviting swimming pools, three lively bars, and six diverse restaurants, there's no shortage of delicious food and refreshing drinks here, along with plenty of entertainment options to keep you engaged. Plus, you can enjoy complimentary WiFi throughout the hotel.

The modern and spacious rooms at Serhs Natal come complete with a balcony that offers either front or side sea views. Each room is equipped with air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone, and a safety deposit box. The private bathrooms feature a shower, free toiletries, and a hairdryer. Some of the superior suites also include a luxurious spa bath or a private pool on the balcony – perfect for a bit of indulgence.

You’ll find plenty of entertainment facilities on-site, including a children's playground, a games room, shops, and a tennis court. If you’re looking to unwind, Kensho Spa offers a variety of therapies, plus you can relax in the sauna or the Jacuzzi.

Dining is a treat at Serhs Natal, with several restaurants offering diverse menu options. Each morning, enjoy a sumptuous buffet breakfast featuring fresh fruits, cold cuts, cakes, local specialties, hot and cold beverages, cereals, and pastries – the perfect start to your day!

Other amenities include 16 meeting rooms, a 24-hour front desk, and free private parking for your convenience.

The hotel is conveniently located just 4 km from Arena das Dunas and 9 km from Artist's Beach, while São Gonçalo do Amarante International Airport is only 44 km away.
Check availability and prices
Important information

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Room Types

Family Prime Apartment with Front Sea View Description, photos, price, amenities

See photos of the Family Prime Apartment with Front Sea View
Room standards
  • safe deposit box,
  • waste bin,
  • wardrobe/closet,
  • tile/marble flooring,
  • air conditioning,
  • work desk,
  • baby cot/crib,
  • soundproofed rooms,
  • clothes rack,
  • bedside socket,
  • non-feather pillow (synthetic)
Sanitary facilities
  • private bathroom,
  • toilet,
  • toilet paper,
  • toothbrush,
  • shampoo,
  • complimentary toiletries,
  • hairdryer,
  • body soap,
  • conditioner,
  • shower
Property technology & media
  • cable tv channels,
  • television (tv),
  • telephone,
  • flat-screen tv
Dining & bars
  • minibar,
  • bottled water
Paid extra services
  • key access,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock,
  • key card access,
  • towels,
  • wake-up service
Location & local attractions
  • pool view,
  • sea view,
  • view,
  • balcony
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • hearing accessible features,
  • lift access (to room)
Property safety & security
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector,
  • smoke detector

This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit provides 2 beds.

Prime Apartment with Side Sea View Description, photos, price, amenities

See photos of the Prime Apartment with Side Sea View
Room standards
  • bedside socket,
  • tile/marble flooring,
  • clothes rack,
  • safe deposit box,
  • wardrobe/closet,
  • air conditioning,
  • work desk,
  • baby cot/crib,
  • non-feather pillow (synthetic),
  • waste bin,
  • interconnecting rooms available,
  • soundproofed rooms
Sanitary facilities
  • shower,
  • toothbrush,
  • shampoo,
  • toilet,
  • conditioner,
  • private bathroom,
  • hairdryer,
  • complimentary toiletries,
  • toilet paper,
  • body soap
Property technology & media
  • television (tv),
  • flat-screen tv,
  • telephone,
  • cable tv channels
Dining & bars
  • minibar,
  • bottled water
Paid extra services
  • key access,
  • wake-up call/alarm clock,
  • towels,
  • bed linen,
  • wake-up service,
  • key card access,
  • lockers (in shared rooms/hostels)
Location & local attractions
  • balcony,
  • sea view,
  • view
Accessibility for disabled guests
  • hearing accessible features,
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector

The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit provides 1 bed.

Prime Apartment with Front Sea View Description, photos, price, amenities

See photos of the Prime Apartment with Front Sea View
Room standards
  • non-feather pillow (synthetic),
  • clothes rack,
  • baby cot/crib,
  • safe deposit box,
  • waste bin,
  • bedside socket,
  • work desk,
  • air conditioning,
  • wardrobe/closet,
  • soundproofed rooms,
  • tile/marble flooring
Sanitary facilities
  • toilet paper,
  • shower,
  • private bathroom,
  • complimentary toiletries,
  • toothbrush,
  • body soap,
  • hairdryer,
  • shampoo,
  • toilet,
  • conditioner
Property technology & media
  • telephone,
  • television (tv),
  • flat-screen tv,
  • cable tv channels
Dining & bars
  • minibar,
  • bottled water
Paid extra services
  • key card access,
  • towels,
  • lockers (in shared rooms/hostels),
  • bed linen,
  • wake-up call/alarm clock,
  • key access,
  • wake-up service
Location & local attractions
  • view,
  • balcony,
  • pool view,
  • sea view
Accessibility for disabled guests
  • hearing accessible features,
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • carbon monoxide detector,
  • smoke detector,
  • fire extinguisher (in room/apartment)

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with sea views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit is equipped with 1 bed.

Family Prime Apartment with Side Sea View Description, photos, price, amenities

See photos of the Family Prime Apartment with Side Sea View
Room standards
  • waste bin,
  • soundproofed rooms,
  • safe deposit box,
  • work desk,
  • non-feather pillow (synthetic),
  • clothes rack,
  • tile/marble flooring,
  • baby cot/crib,
  • wardrobe/closet,
  • air conditioning,
  • interconnecting rooms available,
  • bedside socket
Sanitary facilities
  • toothbrush,
  • hairdryer,
  • private bathroom,
  • shampoo,
  • toilet,
  • complimentary toiletries,
  • body soap,
  • conditioner,
  • toilet paper,
  • shower
Property technology & media
  • television (tv),
  • telephone,
  • flat-screen tv,
  • cable tv channels
Dining & bars
  • minibar,
  • bottled water
Paid extra services
  • key access,
  • wake-up service,
  • wake-up call/alarm clock,
  • key card access,
  • bed linen,
  • towels,
  • lockers (in shared rooms/hostels)
Location & local attractions
  • sea view,
  • view,
  • balcony
Accessibility for disabled guests
  • hearing accessible features,
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector,
  • carbon monoxide detector

This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit is furnished with 2 beds.

Prime Junior Suite with Side Sea View Description, photos, price, amenities

See photos of the Prime Junior Suite with Side Sea View
Room standards
  • non-feather pillow (synthetic),
  • sofa,
  • wardrobe/closet,
  • seating area,
  • soundproofed rooms,
  • tile/marble flooring,
  • sofa bed,
  • clothes rack,
  • waste bin,
  • air conditioning,
  • baby cot/crib,
  • work desk,
  • safe deposit box,
  • bedside socket
Sanitary facilities
  • hairdryer,
  • bathtub or shower,
  • toilet,
  • additional toilet,
  • shower cap,
  • complimentary toiletries,
  • additional bathroom,
  • toothbrush,
  • conditioner,
  • shampoo,
  • shower,
  • private bathroom,
  • bathtub,
  • body soap,
  • toilet paper
Property technology & media
  • cable tv channels,
  • television (tv),
  • flat-screen tv,
  • telephone
Dining & bars
  • bottled water,
  • minibar
Paid extra services
  • lockers (in shared rooms/hostels),
  • bed linen,
  • key access,
  • wake-up service,
  • key card access,
  • towels,
  • wake-up call/alarm clock
Location & local attractions
  • sea view,
  • balcony,
  • view
Accessibility for disabled guests
  • hearing accessible features,
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • carbon monoxide detector,
  • smoke detector,
  • fire extinguisher (in room/apartment)

This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views. The unit provides 2 beds.

Prime Junior Suite with Front Sea View Description, photos, price, amenities

See photos of the Prime Junior Suite with Front Sea View
Room standards
  • sofa bed,
  • clothes rack,
  • bedside socket,
  • sofa,
  • soundproofed rooms,
  • work desk,
  • wardrobe/closet,
  • tile/marble flooring,
  • seating area,
  • baby cot/crib,
  • safe deposit box,
  • waste bin,
  • air conditioning,
  • non-feather pillow (synthetic)
Sanitary facilities
  • shower cap,
  • shower,
  • body soap,
  • toothbrush,
  • bathtub,
  • bathtub or shower,
  • additional bathroom,
  • additional toilet,
  • hairdryer,
  • private bathroom,
  • shampoo,
  • toilet paper,
  • complimentary toiletries,
  • conditioner,
  • toilet
Property technology & media
  • telephone,
  • cable tv channels,
  • flat-screen tv,
  • television (tv)
Dining & bars
  • minibar,
  • bottled water
Paid extra services
  • key access,
  • wake-up call/alarm clock,
  • key card access,
  • wake-up service,
  • towels,
  • lockers (in shared rooms/hostels),
  • bed linen
Location & local attractions
  • balcony,
  • view,
  • pool view,
  • sea view
Accessibility for disabled guests
  • hearing accessible features,
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • carbon monoxide detector,
  • fire extinguisher (in room/apartment),
  • smoke detector

This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views. The unit is furnished with 2 beds.

Exclusive Suite Description, photos, price, amenities

See photos of the Exclusive Suite
Room standards
  • air conditioning,
  • private pool (attached to room/villa),
  • clothes rack,
  • work desk,
  • seating area,
  • safe deposit box,
  • soundproofed rooms,
  • bedside socket,
  • waste bin,
  • private pool with a view (with room/suite),
  • tile/marble flooring,
  • private plunge pool (with room/suite),
  • non-feather pillow (synthetic),
  • private rooftop pool (with room/suite),
  • wardrobe/closet,
  • pool towels (in room)
Sanitary facilities
  • shower,
  • toothbrush,
  • shampoo,
  • toilet,
  • toilet paper,
  • private bathroom,
  • slippers,
  • complimentary toiletries,
  • shower cap,
  • bathrobe,
  • conditioner,
  • hairdryer,
  • body soap
Property technology & media
  • cable tv channels,
  • flat-screen tv,
  • television (tv),
  • telephone
Dining & bars
  • outdoor furniture (on balcony/patio),
  • dining table,
  • bottled water,
  • outdoor dining area (on balcony/patio),
  • wine glasses,
  • tea and coffee making facilities,
  • minibar,
  • wine or champagne (charges may apply),
  • coffee machine
Paid extra services
  • towels,
  • key card access,
  • bed linen,
  • wake-up call/alarm clock,
  • key access,
  • lockers (in shared rooms/hostels),
  • wake-up service
Location & local attractions
  • sea view,
  • city view,
  • pool view,
  • terrace,
  • view,
  • balcony,
  • landmark view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • hearing accessible features
Property safety & security
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector,
  • smoke detector

Guests will have a special experience as this suite provides a pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with sea views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit provides 1 bed.

Premium Suite Description, photos, price, amenities

See photos of the Premium Suite
Room standards
  • pool towels (in room),
  • private rooftop pool (with room/suite),
  • wardrobe/closet,
  • non-feather pillow (synthetic),
  • bedside socket,
  • waste bin,
  • work desk,
  • seating area,
  • clothes rack,
  • air conditioning,
  • safe deposit box,
  • private plunge pool (with room/suite),
  • private pool with a view (with room/suite),
  • soundproofed rooms,
  • private pool (attached to room/villa),
  • tile/marble flooring
Sanitary facilities
  • toothbrush,
  • shampoo,
  • shower cap,
  • conditioner,
  • hairdryer,
  • bathrobe,
  • shower,
  • body soap,
  • toilet paper,
  • private bathroom,
  • toilet,
  • slippers,
  • complimentary toiletries
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv),
  • cable tv channels
Dining & bars
  • wine or champagne (charges may apply),
  • bottled water,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio),
  • dining table,
  • outdoor dining area (on balcony/patio),
  • minibar,
  • coffee machine,
  • wine glasses
Paid extra services
  • towels,
  • key access,
  • wake-up call/alarm clock,
  • wake-up service,
  • lockers (in shared rooms/hostels),
  • key card access,
  • bed linen
Location & local attractions
  • pool view,
  • sea view,
  • city view,
  • view,
  • landmark view,
  • balcony,
  • terrace
Accessibility for disabled guests
  • hearing accessible features,
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector,
  • smoke detector

This suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit is equipped with 1 bed.

Presidential Suite Description, photos, price, amenities

See photos of the Presidential Suite
Room standards
  • safe deposit box,
  • private pool with a view (with room/suite),
  • non-feather pillow (synthetic),
  • air conditioning,
  • work desk,
  • soundproofed rooms,
  • clothes rack,
  • bedside socket,
  • private pool (attached to room/villa),
  • private plunge pool (with room/suite),
  • waste bin,
  • seating area,
  • private rooftop pool (with room/suite),
  • sofa,
  • tile/marble flooring,
  • wardrobe/closet,
  • private infinity pool (with room/suite),
  • pool towels (in room),
  • private heated pool (with room/suite)
Sanitary facilities
  • body soap,
  • slippers,
  • bathtub,
  • additional toilet,
  • additional bathroom,
  • hairdryer,
  • conditioner,
  • shampoo,
  • shower,
  • private bathroom,
  • bathtub or shower,
  • shower cap,
  • toilet paper,
  • toilet,
  • complimentary toiletries,
  • bathrobe,
  • toothbrush
Property technology & media
  • cable tv channels,
  • television (tv),
  • flat-screen tv,
  • telephone
Dining & bars
  • coffee machine,
  • wine or champagne (charges may apply),
  • tea and coffee making facilities,
  • minibar,
  • dining table,
  • bottled water,
  • wine glasses,
  • refrigerator,
  • outdoor furniture (on balcony/patio),
  • outdoor dining area (on balcony/patio)
Paid extra services
  • towels,
  • key access,
  • wake-up service,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock,
  • key card access
Location & local attractions
  • city view,
  • landmark view,
  • terrace,
  • balcony,
  • sea view,
  • view,
  • pool view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • hearing accessible features
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector
Special services & concierge
  • access to private pool (for executive/suite guests),
  • dedicated concierge services (for executive guests),
  • complimentary breakfast in executive lounge (included with room),
  • private check-in/check-out in executive lounge (for executive guests),
  • free spa access (depending on room type),
  • free gym access (depending on room type)

This suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit is equipped with 1 bed.

Exclusive Family with sea view Description, photos, price, amenities

See photos of the Exclusive Family with sea view
Room standards
  • private pool with a view (with room/suite),
  • waste bin,
  • air conditioning,
  • safe deposit box,
  • private plunge pool (with room/suite),
  • sofa,
  • work desk,
  • pool towels (in room),
  • clothes rack,
  • private pool (attached to room/villa),
  • non-feather pillow (synthetic),
  • baby cot/crib,
  • wardrobe/closet,
  • seating area,
  • soundproofed rooms,
  • tile/marble flooring,
  • private rooftop pool (with room/suite),
  • bedside socket,
  • sofa bed
Sanitary facilities
  • body soap,
  • hairdryer,
  • complimentary toiletries,
  • slippers,
  • shampoo,
  • additional bathroom,
  • bathrobe,
  • bathtub,
  • conditioner,
  • toothbrush,
  • additional toilet,
  • shower cap,
  • toilet paper,
  • private bathroom,
  • shower,
  • toilet
Property technology & media
  • television (tv),
  • flat-screen tv,
  • cable tv channels,
  • telephone
Dining & bars
  • tea and coffee making facilities,
  • wine or champagne (charges may apply),
  • coffee machine,
  • dining table,
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • outdoor dining area (on balcony/patio),
  • bottled water,
  • minibar
Paid extra services
  • key card access,
  • key access,
  • wake-up service,
  • wake-up call/alarm clock,
  • bed linen,
  • towels
Location & local attractions
  • terrace,
  • balcony,
  • sea view,
  • landmark view,
  • view,
  • pool view,
  • city view
Accessibility for disabled guests
  • hearing accessible features,
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector,
  • carbon monoxide detector,
  • fire extinguisher (in room/apartment)

Guests will have a special experience as the suite features a pool with a view. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit is furnished with 2 beds.

Premium Family with sea view Description, photos, price, amenities

See photos of the Premium Family with sea view
Room standards
  • wardrobe/closet,
  • bedside socket,
  • private pool with a view (with room/suite),
  • baby cot/crib,
  • private rooftop pool (with room/suite),
  • sofa bed,
  • sofa,
  • air conditioning,
  • pool towels (in room),
  • private pool (attached to room/villa),
  • work desk,
  • safe deposit box,
  • tile/marble flooring,
  • soundproofed rooms,
  • non-feather pillow (synthetic),
  • waste bin,
  • clothes rack,
  • seating area,
  • private plunge pool (with room/suite)
Sanitary facilities
  • shower cap,
  • bathtub,
  • bathrobe,
  • toilet,
  • private bathroom,
  • additional bathroom,
  • shampoo,
  • complimentary toiletries,
  • shower,
  • body soap,
  • toilet paper,
  • conditioner,
  • toothbrush,
  • slippers,
  • hairdryer,
  • additional toilet
Property technology & media
  • flat-screen tv,
  • cable tv channels,
  • telephone,
  • television (tv)
Dining & bars
  • wine glasses,
  • coffee machine,
  • tea and coffee making facilities,
  • bottled water,
  • outdoor dining area (on balcony/patio),
  • dining table,
  • wine or champagne (charges may apply),
  • outdoor furniture (on balcony/patio),
  • minibar
Paid extra services
  • towels,
  • wake-up call/alarm clock,
  • wake-up service,
  • key card access,
  • key access,
  • bed linen
Location & local attractions
  • landmark view,
  • city view,
  • balcony,
  • pool view,
  • sea view,
  • view,
  • terrace
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • hearing accessible features
Property safety & security
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector,
  • smoke detector

This suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit is furnished with 3 beds.

Choose your ideal room at Serhs Natal Grand Hotel & Resort

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Prime Apartment with Side Sea View
  • Prime Apartment with Front Sea View
  • Family Prime Apartment with Side Sea View
  • Family Prime Apartment with Front Sea View
  • Prime Junior Suite with Side Sea View
  • Prime Junior Suite with Front Sea View
  • Exclusive Suite
  • Premium Suite
  • Presidential Suite
  • Exclusive Family with sea view
  • Premium Family with sea view

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

access to tennis court, table tennis facilities, on-site water sports, access to water park, tennis gear, beach access

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, prime beachfront location, outdoor bathing area, communal bathhouse, temperature-controlled/heated pool, relaxing plunge pool, poolside bar service, sunbeds and beach chairs, shade umbrellas, pool safety fence, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, automated massage chair, fitness activities, group fitness workouts, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

on-site car rental, shuttle service (surcharge applies), disabled-access parking, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, baggage hold, guest concierge services, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating

Family & entertainment Family & entertainment

outdoor children's play area, dedicated entertainment team, supervised kids' activity club, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment, pushchairs/strollers for hire

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.

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Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
     
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about Serhs Natal Grand Hotel & Resort
All reviews in one place!

8/10
Yeah, this place by the beach…honestly, hard to beat. Rooms roomy and bright, clean too. Big comfy bed plus a balcony with that sea view? Nice touch. The people are super friendly, real welcoming team—especially the breakfast crew. Omelette chefs waving every morning, that made a difference. Breakfast’s honestly solid, plenty of options, fruits, nordestino stuff, all good stuff. Pools are fab—several pools, enough spots to chill. Cocktails? Kinda weak, but the beers come cold, which always hits the spot. The steak and pizza joints were tasty, restaurant service mostly great, but the seafood spot? Took forever and kinda lame vibes, plus a weird wine bill hiccup. Free late checkout was a definite bonus. A quiet gem for sure.

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Frequently Asked Questions (FAQ)

Check-in starts at 15:00 and check-out is by 12:00.
Yes, guests have access to the Internet.
Social distancing and disinfection are enforced. Details on our website.
Yes, Serhs Natal Grand Hotel & Resort has a pool.
Yes, the property offers various dining options. See the Amenities tab.
Yes, our snack bar is the perfect place for a quick bite, a light lunch, or an afternoon coffee.
Yes, Serhs Natal Grand Hotel & Resort has modern banquet and conference facilities, ideal for organizing professional meetings, training sessions, and events.
Of course, we offer faxing and photocopying services, available at our reception or business center.
Yes, security is our priority. The Serhs Natal Grand Hotel & Resort property is protected by 24-hour security and CCTV monitoring in common areas.
We guarantee the highest hygiene standards. Rooms at Serhs Natal Grand Hotel & Resort are meticulously cleaned and disinfected between guest stays, in accordance with current guidelines.
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